Thank you for choosing **Punam Organics** for your Makhana (Fox Nuts) purchase. We are committed to delivering your orders in a timely and efficient manner. Please read our Shipping and Delivery Policy below to understand how we process and deliver your orders.
We currently offer shipping across **India**. Unfortunately, we do not ship internationally at this time. If you are located outside India, please contact us directly at punamorganics11@gmail.com for potential custom arrangements.
We use trusted courier services to deliver your Makhana products safely and promptly. The following shipping methods are available:
Once your order is shipped, you will receive a tracking number so that you can monitor the progress of your delivery.
Once we receive your order, it will be processed within 1-2 business days. All orders placed before 12 PM will be processed on the same day. Orders placed after 12 PM will be processed on the next business day.
The shipping cost is calculated based on the size, weight, and delivery location of your order. You can view the shipping charges during checkout before confirming your order.
We occasionally offer free shipping promotions, which will be clearly indicated on the website or during the checkout process. Please check our website for any active promotions that might apply to your order.
Delivery times depend on the shipping method selected and the destination of the order. Please refer to the estimated delivery times below:
Please note that delivery times are estimates and may vary based on the courier service, location, and other factors beyond our control, such as weather conditions or public holidays.
Once your order is shipped, you will receive an email or SMS containing a tracking number and a link to the courier's tracking page. You can use this tracking number to monitor the status of your order in real-time. If you have any issues with tracking, please contact us for assistance.
If you encounter any delivery issues such as late deliveries, missing items, or damaged goods, please contact us immediately at punamorganics11@gmail.com or call us at +91 9448135605. We will work with the courier service to resolve the issue and ensure that you are fully satisfied with your purchase.
Please ensure that you provide the correct shipping address at the time of placing your order. We are not responsible for delays or non-deliveries due to incorrect or incomplete address information. If you notice any errors in the shipping address, please contact us immediately to update it before we ship your order.
Once your order is successfully placed, you will receive an order confirmation email with details of your order. If you do not receive the confirmation email within a few minutes, please check your spam or junk folder. If you still do not find it, please contact us at punamorganics11@gmail.com to confirm the status of your order.
If you have any questions about our Shipping and Delivery Policy or need assistance with your order, please don't hesitate to reach out to our customer support team. You can contact us via:
Email: punamorganics11@gmail.com Phone: +91 9448135605
We reserve the right to modify or update this Shipping and Delivery Policy at any time. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting. Please check back periodically for updates to stay informed about any changes to our shipping process.
If you have any questions, concerns, or issues regarding your order delivery or shipping, feel free to get in touch with us:
Punam Organics Near DAV School, Chunapur, Ward No-4, Purnia, Bihar - 854301, India. Email: punamorganics11@gmail.com Phone: +91 9448135605
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