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Terms & Conditions

Terms & Conditions

Welcome to Punam Organics. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all visitors, users, and others who access or use our services. Please read them carefully.

1. Acceptance of Terms

By using our website, www.punamorganics.com, you agree to these Terms & Conditions. If you do not agree with these terms, please refrain from using our services or accessing the website.

2. About Us

Punam Organics is a manufacturer, exporter, and supplier of high-quality **Makhana (Fox Nuts)**. Based in Belgaum, Karnataka, with an additional location in Purnia, Bihar, we specialize in the cultivation, processing, and distribution of Makhana products. Our mission is to offer fresh, nutritious, and premium Makhana to customers across India and globally.

3. Products and Services

We offer a wide range of **Makhana** products, including roasted Makhana, flavored Makhana, Makhana seeds, and organic Makhana. All products listed on our website are subject to availability and may be withdrawn at any time without prior notice.

We make every effort to display accurate product descriptions, prices, and images. However, we cannot guarantee that the descriptions, prices, or other content on our website are error-free, and we reserve the right to make corrections at any time.

4. Order Processing

Once you place an order on our website, you will receive an order confirmation email. Please note that this email does not constitute an acceptance of your order. We reserve the right to refuse or cancel an order for reasons including, but not limited to, product availability, errors in pricing or product descriptions, or suspected fraud.

Orders will be processed upon receipt of full payment. All orders are subject to verification before being shipped. Once your order has been processed and shipped, you will receive a shipment confirmation email with tracking information.

5. Pricing and Payment

All prices listed on our website are in INR (Indian Rupees) and may be subject to change without notice. Additional taxes, shipping charges, and other applicable fees may apply to your order and will be communicated to you during checkout.

We accept a variety of payment methods, including credit/debit cards, online banking, and other secure payment options. By providing payment details, you authorize us to process the payment for the goods ordered.

6. Shipping and Delivery

We offer shipping services within India and internationally. Shipping fees and delivery times will vary depending on your location. Delivery charges will be calculated at checkout based on the shipping method and destination.

While we strive to ensure timely delivery, we cannot guarantee delivery dates. Delays due to unforeseen circumstances such as natural disasters, strikes, or courier delays may occur, and we will not be held liable for such delays.

7. Returns and Refunds

If you are not satisfied with your purchase, we offer a return and exchange policy. Returns must be made within 14 days of receiving the item. The product must be in its original condition, unused, and with all tags attached. Some items, such as personalized or sale products, may not be eligible for return.

Refunds will be issued to the original payment method upon receipt and inspection of the returned items. Shipping charges are non-refundable, and you are responsible for return shipping costs unless the item was defective or incorrectly shipped.

8. Intellectual Property

All content on our website, including but not limited to, logos, designs, graphics, text, images, and software, is the property of Punam Organics or its content suppliers and is protected by copyright laws. You may not use, modify, reproduce, or distribute any content from our website without our express written consent.

9. User Responsibilities

By using our website, you agree not to:

  • Engage in any activity that could harm, disrupt, or interfere with the operation of the website.
  • Submit false or misleading information during registration or order placement.
  • Violate any applicable laws or regulations in connection with the use of the website or services.

10. Limitation of Liability

To the fullest extent permitted by law, Punam Organics is not liable for any damages or losses arising from the use of our website, products, or services. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

We do not guarantee that our website will be free from viruses or other harmful components. It is your responsibility to ensure that your device is secure and protected while using our website.

11. Privacy

We respect your privacy. Our Privacy Policy governs the collection, use, and disclosure of your personal information. Please review our Privacy Policy for more details.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts located in Belgaum, Karnataka, India.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. Please review this page periodically for any updates.

14. Contact Information

If you have any questions regarding these Terms & Conditions or any other inquiries, please contact us:

Punam Organics
Near DAV School, Chunapur, Ward No-4,
Purnia, Bihar - 854301, India.
Email: punamorganics11@gmail.com
Phone: +91 9448135605

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